
CRM Comparison
A straight comparison of what you get, how scaling affects cost, and what each platform is actually best at. No hype. Just tradeoffs.
If you’re adding staff, running multiple brands, or need phone + SMS + automation inside one platform, Infinite CRS usually wins on cost and control. If you’re deep enterprise or inbound-first marketing, one of the others may fit better.
| What matters | Salesforce | HubSpot | Zoho | Infinite CRS |
|---|---|---|---|---|
| Users / staff How costs behave when you add team members | Per-userAdding staff increases cost. | Plan limitsSeats become a scaling cost. | Per-userLower entry, still seat-based. | Unlimited usersPriced per business. |
| Feature access Paywalls for basic functionality | TieredPower features often gated. | UpgradesWorkflows depend on tier. | App-basedSpread across products. | UnlockedNo feature lockouts. |
| Contacts / list growth Does growth trigger higher bills? | VariesEdition/add-ons dependent. | Contact pricingList growth increases cost. | VariesDepends on stack used. | No paywallsGrowth isn’t penalized. |
| Email automation Automate without buying another tier | Add-onsDepth, extra tooling. | TieredWorkflows gated by plan. | App-basedConfiguration dependent. | IncludedAutomate from day one. |
| SMS & phone Text and call inside one system | Third-partyExternal vendors common. | IntegrationsTypically not native. | VariesRegion/add-ons vary. | NativePhone + SMS built-in. |
| A2P compliance Speed to compliant SMS messaging | ExternalHandled outside CRM. | ExternalOften manual/tool-based. | VariesDepends on tools/region. | Built-inLaunch compliant faster. |
| Multi-business Run multiple brands without rebuilding | PossibleComplex configuration. | Separate portalsDuplication is common. | PossibleContext switching varies. | Built for itSwitch via dropdown. |
Honest tradeoffs
Fit & alignment
This prevents false expectations. The right tool compounds efficiency. The wrong tool creates friction.
FAQ
Yes. Infinite avoids tier-based feature lockouts so you can grow into the system without paywalls.
No. Infinite CRS is priced per business, not per user. Add staff without seat fees.
Yes. Phone and SMS are available inside Infinite CRS. Messaging is usage-based, not bundles.
Some can launch immediately. Full builds commonly take days to about a week depending on scope.
The business does. Infinite is designed to keep customers by value, not friction.
COST & STACK REALITY
The first half of this page compared platforms feature-by-feature. This section shows the part most buyers only discover later: how “simple pricing” turns into a stack of tools, upgrades, and add-ons — and why costs climb just to keep operating at the level you actually need.
Savings Snapshot
Many businesses end up paying for a “stack” of tools to accomplish what should be one system. Below is a straight look at common categories, typical third-party costs, and what’s included with Infinite CRS.
| Feature category | Common tools replaced | Typical monthly cost (stack) | Included with Infinite CRS |
|---|---|---|---|
| CRM & pipeline management Contacts, deals, stages, tasks | CRMPipelineTasks | $30–$300+ | ✓Included |
| Unlimited funnels / landing pages Pages, forms, conversion tracking | Funnel builderLanding pages | $40–$300+ | ✓Included |
| Website builder + hosting Site pages, hosting, edits | Website builderHosting | $20–$80+ | ✓Included |
| Surveys & forms Lead capture, quizzes, intake | FormsSurveysQuizzes | $15–$100+ | ✓Included |
| Email marketing + automation Broadcasts, sequences, triggers | Email platformAutomations | $30–$500+ | ✓Included |
| 2-way SMS messaging Inbound/outbound texting, routing | SMS platformInbox | $25–$200+ (plus usage) | ✓Included (usage-based) |
| Booking & appointments Calendars, reminders, reschedules | SchedulerReminders | $10–$50+ | ✓Included |
| Workflow automations Routing, triggers, internal alerts | Automation engineIntegrations | $50–$600+ | ✓Included |
| Phone lines + A2P compliance Numbers, compliance flow, deliverability | Phone systemSMS compliance | $20–$150+ (plus usage) | ✓Included (usage-based) |
| AI receptionist Answer, route, capture, notify | AI voiceCall handling | $50–$500+ (varies) | ✓Available in Infinite CRS |
| Multi-business management Switch between businesses in one login | Multiple subscriptionsMultiple logins | $100–$1,000+ (stacked) | ✓Built in |
Cost Behavior
Most CRMs get expensive in predictable ways: adding users, growing contacts, unlocking automation, or stacking tools. Infinite CRS avoids the “pay more to keep using it” pattern by keeping the platform open from the start.
Ready to see what Infinite CRS can do for your business? Use the links below to dive into features, pricing, FAQs, or contact us directly.